FREQUENTLY ASKED QUESTIONS
You can reach Blue Lotus Vacations UK through our dedicated customer service phone line, email support, or live chat. Our team is available to assist with bookings, enquiries and after-sales support, ensuring you receive quick and reliable help whenever you need it.
Your airline booking reference, also known as your locator or PNR, will be included in your confirmation email from BLV UK. If you can't find it, our team can resend the details or help you access your booking directly with the airline.
Seat selection depends on the airline you're travelling with. Once your booking is confirmed, you can either choose your seat on the airline's website or ask our team to assist with seat reservations, subject to availability. Some airlines may charge extra for preferred seating.
Your e-tickets are usually issued once the airline finalises the reservation. They will be emailed to you along with essential travel documents and instructions. If your trip includes multiple flights or hotels, you'll receive everything in one organised travel pack from BLV UK.
Yes, you're welcome to visit our office during working hours for bookings, enquiries or holiday planning. Our travel specialists are happy to assist you face-to-face and help you create the perfect holiday experience.
If you need to amend your dates, passenger details or itinerary, simply contact our support team. Changes are subject to airline or supplier rules, so fees may apply. We'll guide you through the process and help you adjust your booking smoothly.
BLV UK offers personalised holiday planning, competitive pricing, flexible payment plans, and round-the-clock support. Our travel experts specialise in creating tailored experiences, ensuring every trip is stress-free, secure and designed around your preferences.
We accept major debit and credit cards, bank transfers, and selected payment plans, depending on your booking. Once your deposit is paid, you can continue with instalments until the full balance is paid by the deadline.
Yes, BLV UK provides low-deposit options on many packages, allowing you to secure your holiday without paying the full amount upfront. Deposit levels vary depending on the airline and supplier, and our team will advise you at the time of booking.
We offer holidays to destinations across Europe, Asia, the Middle East, America and beyond. Whether you're looking for city breaks, beach escapes, theme parks or adventure tours, BLV UK provides tailor-made packages to suit every type of traveller.
Our travel experts can help you choose the ideal destination based on your budget, travel dates and interests. Whether you're after relaxation, culture, family fun or adventure, we'll recommend the best options and customise your trip to fit your needs.
Multi-Centre Holidays allow you to visit more than one destination in a single trip. They're perfect for travellers who want variety—such as combining city stays with beach resorts or visiting multiple countries. BLV UK designs seamless multi-centre itineraries with flights, transfers and hotels included.
The Northern Lights are most visible between September and March, when the nights are longest. Iceland and other Arctic destinations offer the best viewing opportunities during this period, although sightings are always dependent on weather and solar activity.
Children must be at least two years old to enter the Blue Lagoon. The warm, mineral-rich waters are safe for young visitors, and the lagoon offers special flotation aids for children between two and eight years old.
The Golden Circle Tour usually includes visits to Thingvellir National Park, the Geysir geothermal area and the Gullfoss waterfall. Some tours also offer additional stops or optional upgrades, such as the Kerid crater or local farm experiences.
Most Golden Circle tours take around six to eight hours, depending on the number of stops and whether extras are included. It's an ideal full-day excursion for travellers who want to experience Iceland's most iconic natural wonders.
Disneyland Paris opening hours vary by season, but the parks typically open around 9:30 AM and close between 7 PM and 11 PM. Extended hours may apply during peak seasons, special events and holidays.
Disneyland Paris hosts themed shows and parades throughout the year, including Halloween celebrations, Christmas events, and the popular Disney Stars on Parade. Seasonal entertainment is updated regularly, adding extra magic to every visit.
You can meet Disney characters across both parks at designated meet-and-greet locations. Character dining experiences, such as breakfasts and lunches with Disney favourites, are also available and can be pre-booked for guaranteed interaction.
Disneyland Paris remains open in the rain, and many attractions operate normally. Indoor rides, shows, and parades continue as scheduled, and ponchos are available throughout the park. Rain often means shorter queues, making it a great time to explore.
Cruises offer excellent value and convenience, with accommodation, meals, entertainment and multiple destinations included in one package. They suit families, couples and solo travellers looking for a relaxing holiday with lots of activities and onboard amenities.
Cruises are very family-friendly, offering kids' clubs, pools, games, entertainment and age-specific activities. Children usually love the freedom and fun onboard, making cruises an excellent option for family holidays.
Cruise prices vary based on destination, ship, cabin type and travel season. However, cruises often offer great value because so much is included in the fare. With early booking deals and seasonal promotions, BLV UK can help you find excellent prices for your budget.